At Zarvetto Fashion & Footwear, we are committed to delivering your orders safely, quickly, and reliably. We proudly offer worldwide shipping to our valued customers with a transparent and customer-friendly process.
By placing an order on https://zarvetto.com, you agree to the terms outlined in this Shipping Policy.
1. Shipping Coverage
We offer worldwide (global) shipping to customers in Pakistan, the USA, UK, UAE, and all other international destinations where courier services are available.
2. Order Processing Time
- All orders are processed within 1–3 business days
- Orders placed on weekends or public holidays will be processed on the next working day
- Once dispatched, tracking details will be shared with you via phone, WhatsApp, or email
3. Estimated Delivery Time
Delivery times may vary depending on your location:
- Within Pakistan: 2–5 business days
- International Orders: 7–15 business days (may vary due to customs and courier delays)
Please note that delivery timelines are estimates only and may be affected by:
- Weather conditions
- Customs clearance
- Courier service operations
- Remote delivery locations
4. Shipping Charges
- Shipping charges are calculated at checkout based on:
- Delivery location
- Order weight and size
- Any applicable customs duties, taxes, or import charges for international orders are the responsibility of the customer and must be paid upon delivery, if required.
5. Cash on Delivery (COD) – Pakistan Only
For customers in Pakistan, we offer Cash on Delivery with our special guarantee:
You are allowed to open the parcel before making any payment.
You can inspect:
- The design
- The leather quality
- The product condition
If satisfied, you may pay the delivery person.
If not satisfied, you may return the parcel on the spot without payment.
Our guarantee:
OPEN FIRST. CHECK. THEN PAY.
6. International Orders (Prepaid Only)
- All international orders must be fully prepaid
- COD service is not available for international deliveries
- Customs clearance time and duties depend on the destination country
- Zarvetto is not responsible for delays caused by customs authorities
7. Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Zarvetto Fashion & Footwear will not be responsible for:
- Failed deliveries due to incorrect address
- Delays caused by unreachable customers
Any re-shipping costs due to incorrect address details will be borne by the customer.
8. Order Tracking
Once your order is dispatched, you can track it using:
- Our Order Tracking Page:
https://zarvetto.com/tracking-order/ - Or by contacting our support team through WhatsApp or email
9. Delayed or Lost Shipments
If your order is delayed or appears lost in transit:
- Please contact us immediately with your order number
- We will coordinate with the courier service to resolve the issue as quickly as possible
- Zarvetto is not liable for delays caused by third-party courier services beyond our control
10. Damaged Packages During Transit
If you receive a parcel that appears damaged:
- Do not accept the parcel
- Ask the delivery person to mark it as “damaged in transit”
- Contact us immediately with photos and your order number
We will arrange a replacement or refund after verification.
11. Changes to Shipping Policy
Zarvetto Fashion & Footwear reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.
12. Contact Information
For any shipping-related questions or assistance, please contact us:
Website: https://zarvetto.com
Email: zarvetto@gmail.com
Phone / WhatsApp: (+92) 300-848-1416
Contact Page: https://zarvetto.com/contact-us/